This ensures a solid connection for your device at all times and also prevents your Chromecast from rebooting every time you power down your TV. One of the best ways to get ahead of this issue is to simply connect your Chromecast using the USB power brick that your device came with. Most TV-based USB ports will supply enough juice to power external devices, but there are cases where this may falter.
If your Chromecast is connected to your TV’s USB input for power, this may be the cause of your trouble. Chromecast randomly power cyclesĭepending on how you’ve got your Chromecast connected to your TV for power, you may experience random power cycling. If you were originally connected to the 5GHz band, try connecting to the 2.4GHz option. After doing so, you’ll be able to reconnect your Chromecast to a new Wi-Fi band. Tap Device information, then Wi-Fi, then Forget this network. Tap Launch the app, tap the Chromecast you’re having issues with, then tap Settings at the top-right corner of the screen. To change Wi-Fi bands, grab whatever device your Google Home app is on. The 5GHz band is stronger over short distances, but if your Chromecast is on the opposite end of your home from your router, the 2.4GHz (better long-range connection) band is probably the best bet. Depending on how far your TV and Chromecast are located from your home’s router, you may be better off keeping the device connected to one band over the other. Step 4: Is there still Wi-Fi trouble? Each Chromecast product (save for the first generation) supports both 2.4GHz and 5GHz network bands. Doing so may be enough to improve the range of your device and allow for a better Wi-Fi connection. If you’re having Chromecast issues, try using the extender to push the Chromecast outside the back of your TV set. While it’s nice to be able to nestle your device out of sight, the Chromecast may not be in range to receive enough Wi-Fi handshaking. Step 3: If there are still network issues, you may have noticed that your Chromecast came with an HDMI extender. Once your Chromecast reboots, grab your phone and try casting an app. Unplug all your gear, plug it back in, then wait for your network to restore itself. In this case, that’s your Chromecast, router, and modem (if standalone). Step 2: The next step in troubleshooting Chromecast network issues is to try a simple disconnect/re-connect of all devices in the chain. If other devices in your house are able to connect without issue, then proceed to the next step. You may be experiencing a temporary Internet outage. Step 1: First, check that other devices in the house are able to access the internet and use the Wi-Fi without problems. Whatever the prevailing symptom, the cause can usually be traced to some kind of network issue. Perhaps you’ve encountered one of several buffering screens when trying to stream your favorite show. You may have noticed your Chromecast video looking tiled and spotty.
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